Symple Loans launched in January, 2018, in Australia and has since served the lending needs of thousands of Australians looking for better, faster and lower cost personal lending options. 

Symple Loans launched in Canada January 2021. At Symple, we are in the business of helping hard-working Canadians who would benefit the most from access to better, faster, and more affordable personal loan options.

A personal loan is an amount you can borrow from a bank or other lenders to use for a variety of purposes including, consolidating your debts, improving your home, investing in your portfolio, purchasing a new vehicle, and more. This amount is a one-time installment that is repaid over several years, to help you achieve your financial goals faster.

Great Question!
Personal loans through Symple add more financial flexibility to your lifestyle. Whether you are looking to pay off your credit card and high-interest debt, plan that once-in-a-lifetime vacation or update your dream kitchen, Symple Loans is here to help you achieve your goals. Your Symple loan can be used to help with;

  • Consolidating your debt
  • Decreasing high interest credit card payments
  • Home renovations
  • Purchasing a new vehicle
  • Investing in your portfolio
  • Travel
  • School fees and tuition
  • Major purchases

A personal loan is a loan you borrow from a bank or other lenders.  You receive the loan in a lump sum and are charged interest on the borrowed amount.  Customers will pay back the loan and interest over time.  A personal loan can be used for a variety of purposes including, consolidating your debts, improving your home, investing in your portfolio, purchasing a new vehicle, and more. 

If you meet the below requirements, you are eligible for a Symple Loan:
1. Be at least 18 years old
2. Be employed and receiving employment or retirement income over $50k annually
3. Be a Canadian Citizen or Permanent Resident
4. Residing in Canada (excl. NS QC, SK)
5. Have no previous bankruptcies

A Symple personal loan is an unsecured personal loan which means there is no collateral required.  Our loan rates start at 6.99% and are personalized based on your individual credit history.  You can get your personalized rate in just 2 minutes without affecting your credit score.

No! Symple Loan’s offers a no-obligation quick quote that includes a few simple questions to get your personalized rate. When you continue through your application and submit it in full, like any other loan your credit score may be impacted.

The beauty of acquiring a Symple loan is our flexible, no fee, early payment plan.

You have several options to pay off your loan in partial or in full at any time by contacting our customer service team at [email protected] or call us directly at 1-888-479-2292.

At Symple Loans, we pride ourselves on creating the most efficient and convenient experience for our consumers. Once you have accepted your loan terms by signing your contract, funds will be transferred by the next business day, it’s that Symple!

Yes!  Symple Loans is a fully digital lender which means you can complete your application, provide all required documents and sign your contract online.  We know our customers are busy and don’t want to wait for appointments or have to visit a branch.  You can apply for your loan where you want and when you want all online.  

Personal loans are a great option for lowering credit card debt by consolidating outstanding amounts and reducing high-interest rates. With most credit cards averaging an interest rate of 22.99% or higher, Symple Loans offers a smarter way to get ahead of credit card debt starting at just 6.99%. Symple Loans allow you to pay off your debt faster, have lower monthly payments, and increase your chances of improving your credit score over time.
Whether you’re carrying a small or large balance, Symple Loans offers personalized credit card refinancing loans from $5,000 to $50,000 to help you take back control faster.

The interest rate for a Symple loan is variable. Your rate is calculated as Prime + premium and future interest charges and repayment periods will be impacted by a change in the prime rate. If prime changes your loan payment will not differ, although your term may be extended to cover this additional cost. 

A Symple loan is the first step to getting ahead of your debt by decreasing your interest rates and lowering your monthly payments. Symple Loans provides the opportunity for you to pay off your debt with your transferred funds, or have us pay your creditors off directly, it’s that Symple! Whether you’re carrying a small or large balance, Symple Loans offers personalized refinancing loans from $5,000 to $50,000 to help you take back control faster.

At Symple, our application assessment and underwriting process allows us to better understand the specific circumstances of each applicant and offer customized interest rates and loan terms. Starting at just 6.99% our rates allow you to pay off your loan faster while paying less interest over your term.
Origination fees may be applicable on your Symple loan and help us provide you with the best customer experience from the comfort of your home, while keeping your interest rates low. These fees are a one-time charge of 0-5% and are added to your loan principal which can be paid off over your loan term.

Late payment fees of $45.00 will apply for missed or late scheduled repayments.

Yes! Please contact our customer service team at [email protected] or call us directly at 1-888-479-2292 to change your loan payment date so you never have to miss a payment.

Absolutely! We use the most advanced technology and trusted partners to ensure the complete security of your information during your experience with us.

Transitioning to Innovation: FAQ

Symple is always open to exploring consolidating our presence in the marketplace. And Innovation is a growing credit union interested in serving more members across Canada. It was therefore a mutually beneficial transaction when Innovation acquired all Symple’s personal loans. Every client involved will have a seamless transition to Innovation with an opportunity to earn profit sharing dollars.

Your loan will be transferred automatically on December 18, 2023.  There is no action required on your part.  The impact of the transfer is simply that you will now make payments to Innovation. All of your loan terms will remain the same, this includes your interest rate and the amount of your payments.

As an Innovation client, you will be able to take advantage of competitive rates on your loan renewal. You can also take advantage of Innovation’s banking solutions, in addition to receiving support from their financial advisors to meet your goals.

If you should have any lending or servizce needs, please contact Innovation at 1-866-446-7001.


Absolutely, Innovation has both! You can sign up for Innovation’s online banking and/or mobile banking app. They will be in touch with you soon about how to enroll.

Once you are set up for online banking, you can view your loan balance and terms. We encourage you to become an Innovation member, which will enable you to have a full suite of products and services available through Innovation’s online and mobile banking.

There should be no discrepancies between your balances, but if you notice a discrepancy, contact Innovation after the transition is complete. Innovation can be reached at 1-866-446-7001.

Your loan account number will change. Innovation will share your new account number with you shortly.

Yes, your payments will not change.

Yes, the payment date will not change except if you advise otherwise.

Your first innovation statement will include your current loan amount.

Your loan terms will remain the same as it was with Symple. If you are unsure of your loan terms, we encourage you to obtain key documents from Symple’s online portal at www.sympleloans.ca. After the transition, Innovation will advise on how to sign up for Innovation’s online banking, which will outline your loan terms.

If you need to make any changes to your account, you can contact Innovation at 1-866-446-7001.

We're Here To Make Personal Loans

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Borrow Up To
Rates Starting At
Funding The
Terms Up To
Early Repayment With
No Appointments Or Branch Visits

Symple's Formula for Better Rates & A Better Experience

At Symple, our mission is to dramatically improve the personal lending experience for Canadian borrowers with our fully digital lending process. We are here to bring better, faster and more convenient lending options to credit worthy Canadians. 

Symple Loans Number 1

Lower Costs Mean Lower Rates

We provide loans directly to customers. With no need for brick and mortar locations, we can keep our costs low and pass the savings on to you.

Symple Loans Number 2

Fast Online Application

Our online application has been designed for ease and simplicity. We can provide personalized loan rates and loan offers in under 2 minutes and approved loans will receive funds the next business day. You can apply and be funded anywhere, anytime - it's that Symple!

Symple Loans Number 3

Always Open for Business

We're an online lending company, which means you can apply for a loan whenever it is convenient for you. We are open to process your application 24 hours a day, 7 days a week, 365 days a year. Our skilled and friendly customer service experts are ready to assist over the phone or online with any questions you may have.

Symple Loans Number 4

Privacy & Security

Your privacy and security are important to us. We're committed to protecting your account with the highest standards of security available.