Have Questions?
FAQs
Who are we?
Symple Loans launched in January, 2018, in Australia and has since served the lending needs of thousands of Australians looking for better, faster and lower cost personal lending options.
Symple Loans launched in Canada January 2021. At Symple, we are in the business of helping hard-working Canadians who would benefit the most from access to better, faster, and more affordable personal loan options.
What is a personal loan?
How can I use a personal loan?
Great Question!
Personal loans through Symple add more financial flexibility to your lifestyle. Whether you are looking to pay off your credit card and high-interest debt, plan that once-in-a-lifetime vacation or update your dream kitchen, Symple Loans is here to help you achieve your goals. Your Symple loan can be used to help with;
- Consolidating your debt
- Decreasing high interest credit card payments
- Home renovations
- Purchasing a new vehicle
- Investing in your portfolio
- Travel
- School fees and tuition
- Major purchases
How do personal loans work?
A personal loan is a loan you borrow from a bank or other lenders. You receive the loan in a lump sum and are charged interest on the borrowed amount. Customers will pay back the loan and interest over time. A personal loan can be used for a variety of purposes including, consolidating your debts, improving your home, investing in your portfolio, purchasing a new vehicle, and more.
Am I eligible for a Symple personal loan?
If you meet the below requirements, you are eligible for a Symple Loan:
1. Be at least 18 years old
2. Be employed and receiving employment or retirement income over $50k annually
3. Be a Canadian Citizen or Permanent Resident
4. Residing in Canada (excl. NS QC, SK)
5. Have no previous bankruptcies
Does Symple Loans offer secure or unsecured personal loans?
A Symple personal loan is an unsecured personal loan which means there is no collateral required. Our loan rates start at 6.99% and are personalized based on your individual credit history. You can get your personalized rate in just 2 minutes without affecting your credit score.
Will receiving a quote impact my credit?
Can I pay off my Symple Loan early?
Yes.
The beauty of acquiring a Symple loan is our flexible, no fee, early payment plan.
You have several options to pay off your loan in partial or in full at any time by contacting our customer service team at [email protected] or call us directly at 1-888-479-2292.
How long will it take to receive my funds?
Can I complete the entire personal loan process online?
Yes! Symple Loans is a fully digital lender which means you can complete your application, provide all required documents and sign your contract online. We know our customers are busy and don’t want to wait for appointments or have to visit a branch. You can apply for your loan where you want and when you want all online.
Why should I use a personal loan to pay off my credit cards?
Personal loans are a great option for lowering credit card debt by consolidating outstanding amounts and reducing high-interest rates. With most credit cards averaging an interest rate of 22.99% or higher, Symple Loans offers a smarter way to get ahead of credit card debt starting at just 6.99%. Symple Loans allow you to pay off your debt faster, have lower monthly payments, and increase your chances of improving your credit score over time.
Whether you’re carrying a small or large balance, Symple Loans offers personalized credit card refinancing loans from $5,000 to $50,000 to help you take back control faster.
Is my personal loan interest rate fixed or variable?
The interest rate for a Symple loan is variable. Your rate is calculated as Prime + premium and future interest charges and repayment periods will be impacted by a change in the prime rate. If prime changes your loan payment will not differ, although your term may be extended to cover this additional cost.
How can I pay off my debt with a Symple Loan?
What are the rates and fees with a Symple Loan?
At Symple, our application assessment and underwriting process allows us to better understand the specific circumstances of each applicant and offer customized interest rates and loan terms. Starting at just 6.99% our rates allow you to pay off your loan faster while paying less interest over your term.
Origination fees may be applicable on your Symple loan and help us provide you with the best customer experience from the comfort of your home, while keeping your interest rates low. These fees are a one-time charge of 0-5% and are added to your loan principal which can be paid off over your loan term.
Late payment fees of $45.00 will apply for missed or late scheduled repayments.
Can I change my loan payment date?
Yes! Please contact our customer service team at [email protected] or call us directly at 1-888-479-2292 to change your loan payment date so you never have to miss a payment.
Is your application safe and secure?
We're Here To Make Personal Loans

Symple's Formula for Better Rates & A Better Experience
At Symple, our mission is to dramatically improve the personal lending experience for Canadian borrowers with our fully digital lending process. We are here to bring better, faster and more convenient lending options to credit worthy Canadians.

Lower Costs Mean Lower Rates
We provide loans directly to customers. With no need for brick and mortar locations, we can keep our costs low and pass the savings on to you.

Fast Online Application
Our online application has been designed for ease and simplicity. We can provide personalized loan rates and loan offers in under 2 minutes and approved loans will receive funds the next business day. You can apply and be funded anywhere, anytime - it's that Symple!

Always Open for Business
We're an online lending company, which means you can apply for a loan whenever it is convenient for you. We are open to process your application 24 hours a day, 7 days a week, 365 days a year. Our skilled and friendly customer service experts are ready to assist over the phone or online with any questions you may have.

Privacy & Security
Your privacy and security are important to us. We're committed to protecting your account with the highest standards of security available.
This will not impact your credit score